Man Assumes Literal Fire Is A Feature Of His Computer, IT Intervenes

Author image for mattstaff
mattstaff
Aug 1, 2021 10:00 PM EDT

What in the world would people do without IT? Seriously. Just take the guy that we have in this humorous tech support tale. For whatever reason he was leading a life where he assumed that flames erupting from his computer were a totally normal and acceptable function of the device. Well, it sounds like even after the IT dude showed up to smooth over the issue, the guy still left the interaction puzzled by why there wasn't a "stop the smoke" button. For another tech support tale check out the time that a man assumed his computer would work during a power outage.

Advertisement
  • 01
    Font - r/talesfromtechsupport u/Agitated_Pudding1874 · 14h + Join 1 e 2 3 1 1 That isn't a feature, that is a fire Medium Heard a story today that made me recall something from what I was in college working IT. Thought others might get a chuckle from it. In the early 2000s I was working IT for the university I attended. One day we were short our normal people that answer phones and put in tickets so I was covering the phones for an hour since things were slow in the repair room. I got what was t
    via u/Agitated_Pudding1874
  • 02
    Font - Me: Thank you for calling the IT department, how can I help you today. Professor: Hi this is Professor Smith. I need to know what button to press on my keyboard to turn off the smoke from my computer. Me: I am sorry, can you say that again I don't think I heard you correctly there. Professor: Yes there is black smoke coming from my computer. My entire office is full of smoke and it is going down the hall bothering people in other offices. I have had several people come complain about it.
    via u/Agitated_Pudding1874
  • 03
    Font - Me: Well... That isn't a feature sir. That is your computer on fire. I need you to unplug it right away and move anything flammable away from it. It will take me about 45 seconds to get across campus and to your office. Professor: I can't turn if off, I am working on stuff that is very important at the moment. I just need to turn the smoke off. I don't know what button I pressed that turned the smoke on but I just need to know how to turn if off.
    via u/Agitated_Pudding1874
  • 04
    Font - Me: Sir that is a fire. That is no button that you can press to turn on smoke, that is not a feature that any computer has or would ever need. Please I need to hang up and get over to you before you burn the building down, I need you to please turn the computer off. At this point my supervisor is standing there from having heard me talking on the phone and was wondering what was going on. I finally told the professor I needed to give him to somebody else real quick. Handed my supervisor t
    via u/Agitated_Pudding1874
  • 05
    Font - I get to the building where the professor was at, I run up the 3 flights of stairs and as soon as I open the door there is a haze in the hall. Somebody just points the direction I need to go. I get down the hall and tell the professor tells me that his computer shut itself off now and he can't get it to turn back on. His tower was under stacks of papers so I am surprised they didn't have something other than just burning electronics in there. Even as I was unplugging everything he still c
    via u/Agitated_Pudding1874
  • 06
    Font - I live to think that all these years later he is still trying to find the button he pressed to turn on the smoke and how some mean guy in IT wouldn't just tell him to turn if off without making some big deal about it. 4 1.3k 188 1, Share
    via u/Agitated_Pudding1874

Want More? Follow Us and Add Us as a Preferred Source on Google.

Tags

tech support FAIL technology ridiculous dumb Reddit dangerous funny
Scroll Down For The Next Article